Ordering Information

Custom Built, One at a Time

Every Keller Guitars instrument is individually handcrafted in our workshop in Slovakia. We do not mass-produce guitars or keep standard models in stock. Each instrument is built to order using carefully selected tonewoods, premium components, and traditional craftsmanship.

How to Order

The process begins with a conversation. We’ll discuss your ideas, playing style, and preferred specifications, including woods, neck profile, finish, hardware, electronics, and other custom options.

Once the specifications are finalized, you’ll receive a quotation, estimated build time, and payment details.

Production begins after receiving a 30% non-refundable deposit.

Throughout the build, we are happy to share progress photographs so you can follow your instrument as it comes to life.

When your guitar is completed, the remaining balance is due before shipping.

Build Time

Most instruments are completed within 6–8 months, depending on our production schedule and the complexity of the build.

Estimated delivery times are provided in good faith but may vary due to material availability or unforeseen circumstances.

Shipping

We ship worldwide.

Every instrument is carefully inspected, professionally packed, and shipped in a protective hard case whenever applicable.

The customer is responsible for shipping costs, import duties, customs fees, VAT, and any local taxes.

Tracking information will be provided after dispatch.

Questions

If you have any questions regarding specifications, pricing, or the ordering process, please don’t hesitate to contact us. We’re always happy to discuss your future instrument.